Skip to content
Shop Reopens Daily from 2nd December to 24th December 10.00am - 4.00pm

Returns

Any unwanted items must be sent back at the customer's expense in original packaging and condition. If you wish us to give you a quote for this please send us an e-mail, otherwise return the goods to:

Bourton Model Railway
Box Bush
High Street
Bourton-on-the-Water
Gloucestershire
GL54 2AN
Telephone: 01451 820686

If you are unhappy with the goods received we will refund them if they are sent back at the customer's expense in new resaleable condition within 7 working days along with the original receipt.

We suggest for your own protection you use 1st class registered post.

Any refunds will be issued once we have received the goods, in there original condition.

We will not charge a restocking fee for returned items.

Any goods with manufacturing faults on arrival will be replaced or refunded.

This does not affect your statutory rights.

Hello,

We are very sorry, but the browser you are visting us with is outdated and not complient with our website security.

Please upgrade your browser to a modern secure version to view our website.