Show you How No.14 Detailing Landscape
Delivery is charged as priced on each order. Your order will be sent by your chosen delivery service. Standard Delivery £4.00 Most single loco's, scalextric cars and small items are sent 1st Class by Royal Mail normally delivered within 1-2 days although can take 3-5 working days. Heavy or bulky items will be sent courier. Once you have placed an order it will be dispatched the same day or the next day depending on the time the order was placed. If you wish to cancel your order after it has been despatched, you will be charged for both delivery and collection cost.
If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred.
All quoted delivery prices are for most UK Mainland addresses. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) will incur additional charges and may also experience delivery delays; morning, Saturday and "next working day" deliveries are optional and will also incur additional charges.
We will only deliver goods to the address on the order.
Overseas Carriage Options
Please Note: due to the recent changes in accounting for VAT with HMRC and the increased delivery costs with Vat accountability by couriers we are no longer shipping overseas.
All information provided on the products on this website is intended as a guide only. Dimensions and weights are only approximate, as are colours. We advise any customer who is unsure of the product(s) they intend ordering to contact us prior to placing and order so a member of staff may assist.
On occasion goods are subject to availability and delay in delivery of goods is sometimes outside our control. As such, delivery cannot be guaranteed and any dates we specify for the delivery of the goods are approximate only. We shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.
Any unwanted items must be sent back at the customer's expense in original packaging and condition. If you wish us to give you a quote for this please send us an e-mail, otherwise return the goods to:
Bourton Model Railway
Telephone: 01451 820686
If you are unhappy with the goods received we will refund them if they are sent back at the customer's expense in new resaleable condition within 7 working days along with the original receipt.
We suggest for your own protection you use 1st class registered post.
Any refunds will be issued once we have received the goods, in there original condition.
We will not charge a restocking fee for returned items.
Any goods with manufacturing faults on arrival will be replaced or refunded.
This does not affect your statutory rights.